Responding To Shift Offers

FOLLOW THESE IMPORTANT STEPS TO RESPOND TO SHIFT OFFERS:

ALWAYS: To interact with any shift offer this is what you need to do within the app:

1. Open the menu in the App by clicking the 3 horizontal bars on the top left of the screen. You will see a menu item titled "Shift Offers" with a numbered blue dot beside it. CLICK on "Shift Offers". YOU MUST click on this menu item to respond to the shift offer. Clicking the "shift offers" menu item will open the shift offer screen. See example image below:
Here is an image of the shift-offer screen that you will come to below:
2. When on the page that is listing the"shift-offer" details as seen above, you can interact with the offer by clicking on the box containing the details of the offer. You may also click on the "blue text" listing the shift. This will open a selection of 3 potential actions to select. If you are interested in responding, you must perform these actions. Once complete, your screen will then appear as below:
     3. Now it is time to select a response. Pick one of the three options available.
     
     a. Accept Full - means you are wanting to offer to work the full shift
     b. Accept Partial - means you are wanting to offer to work only part of the shift offered
     c. Decline - means you are not interested in working
4. When you select "Accept Full" you must then answer if this is an overtime shift by selecting yes or no. This does not obligate your employer to pay overtime wages, that is to be determined by your employer. This option is used for programming purposes and is essential to complete the step. Once complete, click on the blue "submit button". 

When you select "Accept Partial", you will be prompted to select the times you are available to work this shift offer. You need to adjust the times in the selection boxes, then proceed to answer the overtime question, then click submit. If you select "Decline", a popup will occur to verify your decision. Simply select yes or no.

Note: If you are waiting for an update after interacting with a shift-offer, you may pull down the screen on your app to refresh. If on a computer, it will refresh ever 15 seconds. Although refreshing manually on the app will speed-up reloading, the app will also auto-refresh on its own. 

5. Once you have replied to a shift-offer as presented in the steps above you may or may not be awarded the shift. That decision is yet to come from the person who originally created the shift-offer.  

Your screen will appear as below when you submit an offer to work a shift:
6. Once you click "OK", your screen will return to the view below, and you will now see that you have accepted the shift offer. In this example, we can see that a "Full Shift" has been accepted.
IMPORTANT!
This does not mean you have been awarded the shift yet. The confirmation process has yet to occur. You must wait for the shift to be awarded to you among all other staff responses. Once a shift has been offered to you based on your previous response, you'll receive a notification and your app screen will update to look like this below. Note the blue text which updates and now says: "you have been selected to take this shift offer, please confirm".
IMPORTANT!  Once you have been awarded the shift, you MUST RESPOND and confirm the offer. Please close the communication loop by doing this. The person who offered you the shift will not be aware you have accepted the offer until you complete the process! Click on the blue text to open the confirmation options. Then select confirm or decline as seen in the image below.
7. You will then receive a pop-up on your screen as a double confirmation you are accepting the shift. This is to prevent accidental touches with your phone in your pocket or in a bag. Complete the confirmation by selecting "yes" or "no" and the process is complete. See image below:
8. Congratulations! You now are ready to receive and respond to shift-offers for extra income!

Video Review of How To Interact with the Service.

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